Tip: Accessing the Subtitle Tool directs me back to main page

There are scenarios where you are added to a team, but when you attempt to access the tools you're redirected back to the main page on Viki. We understand your frustration, and we're here to help.

The scenario described above could be related to your browser's cookie settings. You likely accepted cookies for our platform, but sometimes specific settings or cached data can still cause issues. 

To resolve this, we recommend taking the following steps:

  1. Clear your browser's cookies and cache.
  2. Manually consent to our cookie policy again by visiting this link: Accepting/Rejecting Cookies on Viki.com (Web only).

You do have to consent to our cookie policy to access the tools for Contributors. Clearing cookies and cache will often resolve the issue by ensuring a fresh start for your browser's interactions with our platform.